Free Shipping on all orders over $74.00*.

*This applies to regular-sized items. For oversized items, our customer service department will contact you with a shipping quote.

Orders under $74.00

For orders under $74.00 (pre-tax), there will be a flat $12.00 + tax shipping charge.

Oversized Items

Orders containing bike car racks, strollers, skis (over 185 cm*), ski poles, etc., may incur additional shipping charges after your order is placed. You will be contacted before any additional shipping charges are applied to your order.

Skis will incur an automatic $20/pair shipping charge.

We do not ship the following products:

Bikes, fuel and flammable items, or CO2 canisters.

These products are available to purchase online with curbside/in-store pickup only.

After placing an order, you'll receive two emails from us:

1. First email = Order Confirmation. This means we have received your order information and are working to get it ready for you.
2. Second email = Shipping Confirmation. Which means your order has been shipped and it's on its way to you. This email will have your tracking number.

Note: You may receive an additional email from us if there is an issue with your order.

In-stock items are delivered on average within 2-5 days.

Note: If Canada Post is experiencing a high volume of parcels. Your shipment may experience delays out of our control.

Unfortunately, we are unable to process orders outside of Canada at this time.

After placing an order, you'll receive two emails from us:

1. First email = Order Confirmation. This means we have received your order information and are working to get it ready for you.
2. Second email = Ready for Pickup. Which means your order is complete and ready for pickup. It will have the store location and the time after which it will be ready.

*Please do not proceed to our stores to pick up your order if you have NOT received an 'Order Ready for Pickup' email.

Note: You may receive an additional email from us if there is an issue with your order.

Curbside/In-store order pickup is available during regular store hours at our Orleans, Sittsville, and Westboro stores.

Store Locations and Hours

Upon arrival, enter the store and head to our web order desk.

For verification purposes, please be ready to provide the following when you pick up your order:

• Your order confirmation email
• Photo ID
• Credit card used for the order

Photo ID and credit card must match the name on the order.

Orders are usually ready in 24 hrs, unless a transfer is required.

24 hrs - For in-stock items at your preferred pickup location.

2-4 days - For items that need to be transferred to your preferred pickup location.

We are pleased to accept the following payment methods on our website:

• Visa
• MasterCard
• American Express
• Visa Debit
• Mastercard Debit
• Apple Pay
• Google Pay
• Shop Pay
• Affirm

Taxes are collected on merchandise and freight. Please note: Taxes are determined based on the shipping destination.

• Alberta: 5% GST
• British Columbia: 7% PST + 5% GST
• Manitoba: 7% PST + 5% GST
• New Brunswick: 15% HST
• Newfoundland and Labrador: 15% HST
• Nova Scotia: 15% HST
• Northwest Territories: 5% GST
• Nunavut: 5% GST
• Ontario: 13% HST
• Prince Edward Island: 15% HST
• Quebec: 9.975% QST + 5% GST
• Saskatchewan: 6% PST + 5% GST
• Yukon: 5% GST