Free Shipping
Free Shipping on all orders over $74.00*.
*This applies to regular-sized items. For oversized items, our customer service department will contact you with a shipping quote.
Bikes - free shipping on regular priced bikes over $2000 to most Canadian locations.
Shipping Charges
Orders under $74.00
For orders under $74.00 (pre-tax), there will be a flat $12.00 + tax shipping charge.
Oversized Items
Orders containing bikes, bike car racks, strollers, skis (over 185 cm*), ski poles, etc., may incur additional shipping charges after your order is placed. You will be contacted before any additional shipping charges are applied to your order.
Bikes - sale bikes and bikes under $2000 will incur a $200 flat rate shipping charge
Skis - will incur an automatic $20/pair shipping charge.
Shipping Restrictions - Curbside Pickup Only
We do not ship the following products:
Select bikes, fuel and flammable items, or CO2 canisters.
These products are available to purchase online with curbside/in-store pickup only.
Communications
After placing an order, you'll receive two emails from us:
- First email = Order Confirmation. This means we have received your order information and are working to get it ready for you.
- Second email = Shipping Confirmation. Which means your order has been shipped and it's on its way to you. This email will have your tracking number.
Note: You may receive an additional email from us if there is an issue with your order.
Delivery Timeframes
In-stock items are delivered on average within 2-5 days.
- Orders are processed within 1 to 7 days during weekdays.
- Shipping services pick up orders only on weekdays.
- Orders placed on weekends will ship on the following Monday.
- Items over $500 (and most electronics) will require a signature on delivery.
Note: If Canada Post is experiencing a high volume of parcels. Your shipment may experience delays out of our control.
US and International Orders
Unfortunately, we are unable to process orders outside of Canada at this time.