Free Shipping on all orders over $74.00*.

*This applies to regular-sized items. For oversized items, our customer service department will contact you with a shipping quote.

Remote Locations - certain remote locations may incur addtional charges. We will contact you if this applies to your order.

Bikes- free shipping on regular priced bikes over $2000 to most Canadian locations.

Orders under $74.00

For orders under $74.00 (pre-tax), there will be a flat $12.00 + tax shipping charge.

Oversized & Heavy Items

Orders containing bikes, bike car racks, strollers, skis (over 185 cm*), ski poles, etc., may incur additional shipping charges after your order is placed. You will be contacted before any additional shipping charges are applied to your order.

Bikes - sale bikes and bikes under $2000 will incur a $200 flat rate shipping charge

Skis - will incur an automatic $20/pair shipping charge.

We do not ship the following products:

Select bikes, fuel and flammable items, or CO2 canisters.

These products are available to purchase online with curbside/in-store pickup only.

After placing an order, you'll receive two emails from us:

1. First email = Order Confirmation. This means we have received your order information and are working to get it ready for you.
2. Second email = Shipping Confirmation. Which means your order has been shipped and it's on its way to you. This email will have your tracking number.

Note: You may receive an additional email from us if there is an issue with your order.

In-stock items are delivered on average within 2-5 days.

• Orders are processed within 1 to 7 days during weekdays.
• Shipping services pick up orders only on weekdays.
• Orders placed on weekends will ship on the following Monday.
• Items over $500 (and most electronics) will require a signature on delivery.

Note: If Canada Post is experiencing a high volume of parcels. Your shipment may experience delays out of our control.

Unfortunately, we are unable to process orders outside of Canada at this time.

After placing an order, you'll receive two emails from us:

1. First email = Order Confirmation. This means we have received your order information and are working to get it ready for you.
2. Second email = Ready for Pickup. Which means your order is complete and ready for pickup. It will have the store location and the time after which it will be ready.

*Please do not proceed to our stores to pick up your order if you have NOT received an 'Order Ready for Pickup' email.

Note: You may receive an additional email from us if there is an issue with your order.

Curbside/In-store order pickup is available during regular store hours at our Orleans, Sittsville, and Westboro stores.

Store Locations and Hours

Upon arrival, enter the store and head to our web order desk.

For verification purposes, please be ready to provide the following when you pick up your order:

• Your order confirmation email
• Photo ID
• Credit card used for the order

Photo ID and credit card must match the name on the order.

Orders are usually ready in 24 hrs, unless a transfer is required.

24 hrs - For in-stock items at your preferred pickup location.

2-4 days - For items that need to be transferred to your preferred pickup location.

We are pleased to accept the following payment methods on our website:

• Visa
• MasterCard
• American Express
• Visa Debit
• Mastercard Debit
• Apple Pay
• Google Pay
• Shop Pay
• Affirm

Taxes are collected on merchandise and freight. Please note: Taxes are determined based on the shipping destination.

• Alberta: 5% GST
• British Columbia: 7% PST + 5% GST
• Manitoba: 7% PST + 5% GST
• New Brunswick: 15% HST
• Newfoundland and Labrador: 15% HST
• Nova Scotia: 14% HST
• Northwest Territories: 5% GST
• Nunavut: 5% GST
• Ontario: 13% HST
• Prince Edward Island: 15% HST
• Quebec: 9.975% QST + 5% GST
• Saskatchewan: 6% PST + 5% GST
• Yukon: 5% GST