Return Policy

If you are not completely satisfied with your purchase, you can return your item(s) within 30 days of the date of purchase. You can exchange your item(s), or you can receive a full refund with proof of purchase. 

Requirements

Regular Returns

  • Items must be in original condition (unused/unworn with original packaging)
  • Proof of purchase required (receipt / e-receipt)
  • Refunds will be made in the same form of payment as the original purchase.
  • Footwear exchanges and refunds will be issued if the product has not been worn outdoors and is in good condition. 

Final Sale Items

  • For hygienic reasons, the following are considered as final sale items: swimwear, undergarments (briefs / boxers), face masks, nutritional and food products.
  • Gift Cards are considered a final sale and cannot be redeemed for cash. 

How To Return Items

In Store Returns

  • You can return items purchased in store or online at any of your 3 locations.
  • Simply bring your item(s) and proof of purchase to the location of your choice and we will be happy to assist with the return or exchange.

Mail in Returns

  • Returns must be mailed to our distribution centre.
  • You are responsible for return shipping costs. 
  • Should you choose to exchange your item(s), you will not be charged shipping for your exchanged shipment.
  • Please include the following:
    •A note as to why you are returning the item(s)
    •Your order number or copy of your sales receipt
    •Any additional information to help our return team process your return
  • Please mail your returns to the following address:
      Bushtukah Inc.
      Returns Department
      Suite 130 – 2680 Queensview Drive
      Ottawa, ON
      K2B 8J9